Returns/Exchanges

Refunds:

There is a 30 day return policy. After 30 days, we can’t offer you a refund or exchange.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- It must also be in the original packaging and a receipt or proof of purchase is required.
- There is a 20% restocking fee for all returned products.
- Any item not in its original condition, damaged or missing parts for reasons not due to our error will not be refunded.
- Only regular priced items may be refunded, sale
- You will be responsible for shipping costs for returned items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery or refuse the package.  If your item(s) do arrived damaged, please send photos to returns@celestialtelescopes.com and we will process an insurance claim on your behalf.

Cancellations

All orders cancelled after 48 hours are subject to a $25 administration fee, whether or not your order has shipped.  If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.